Unfortunately there's a problem...

Dialogue:

- Tao Loon Company.

- Good afternoon, my name is Sherlie Villar.

- Good afternoon Sherlie, how can I help you?

- I had order 20 printers and I had received 17 printers.

- Wow..

- This is the second time I had completed an order and received incomplete.

- In see on my computer that you order 20 printers, but it shows that 17 were sent.

- Okay, but I need those other three printers urgently. I'm really dissapointed with this company because is the second time it happens.

- It may be an error from the warehouse, that the other three printers got sent.

- Can this three printers can get send as soon as possible?

- I'll promise that it would be delivered on Monday.

- I need those printers now!

- I'm sorry, but it's not possible to be send by today. I will do everything possible they get send asap.

- I would like to receive a confirmation email that the product was dispatch.

- Okay, you will be receiving a confirmation email as soon as the product was dispatch. I apologize for an inconvenience that this made.

- Alright, thank you. Bye.

-Bye.